The Day I Met an AI Genius, and How She Changed My Business Forever

I’ve always known my business was a little… different. Not messy, just wonderfully diverse. From civil construction compliance to kids’ sports programs, bookkeeping, training systems, admin, and the everyday “can you please do this?” requests, Civil Services Australia has always been built around saying yes and figuring out the smartest way forward.

So when I crossed paths with an AI specialist from AI Up Today, I genuinely thought I was about to break her brain.

Instead… she changed mine.

The Challenge I Set

I told her straight: “My business isn’t normal. It’s broad, it’s busy, it’s layered, and I want you to find a way to improve it, if you can.”

She didn’t flinch. She recommended a six-stage AI course designed to unpack everything: what I do, who I support, what tools I use, and what I want to build next.

Part of me thought, This is going to be interesting. The other part thought, Good luck untangling this spaghetti.

What Happened Next Surprised Even Me

The course wasn’t a skim-and-tick exercise. It forced me in the best way to slow down and really think about:

• what I actually do

• who I serve

• which systems I rely on

• the gaps I didn’t even know were gaps

• and where I wanted this business to grow

I didn’t breeze through it. I knuckled down over a few weeks and, step by step, everything started to shift.

The Final Outcome? Still Blows My Mind

At the end of the six stages, AI Up Today delivered three custom AI systems designed specifically for my business. Not generic. Not templated. Not fluffy.

These were sharp, practical, transformative solutions that finally made sense of the way I operate.

And here’s the part that still amazes me: I took on two of the three, and they’ve already reshaped how I work, from smarter compliance systems to automated admin workflows and clearer onboarding pathways. The third? She wasn’t wrong. I just need to grow into it.

My Slow-Burn AI Revelation

I didn’t wake up one day suddenly “good with AI”. There was no big lightbulb moment. But slowly — consistently — I figured it out. And now? I can confidently say AI isn’t replacing what I do. It’s amplifying it. It’s helping me run a smarter business, serve my clients better, and create systems that save time instead of draining it. All because one AI genius said, “Let’s break this down and build something brilliant.”

If You’re a Business Owner Reading This…

AI won’t magically fix everything. But with the right guidance, it will absolutely change the way you work, and how far you can go.

I’m living proof.